UNI eLearning Suite

Maintenance Alerts

CatID Login Service Outage affecting eLearning Login - Completed

Saturday, November 16, 2019 6:00 AM to 9:00 AM

On Saturday, November 16, 2019 for 6:00 AM to 9:00 AM CST, IT-AIS will be conducting patching efforts to multiple stage infrastructure databases and application services, primarily those responsible for CatID services.  This will result in a three (3) hour window where UNI users will be unable to log into Blackboard Learn, Panopto, and other systems using CatID credentials.

Service Outage affecting UNI eLearning Tool Logins - Saturday, September 28, 2019 from 6-9 AM CDT - Completed

Saturday, September 28, 2019 6:00 AM to 9:00 AM

UNI IT will be conducting major upgrade and patching efforts to multiple infrastructure databases and application services, primarily those responsible for CatID services, on Saturday, September 28, 2019 from 06:00 AM - 09:00 AM CDT.  This will result in a 3 hour window where UNI users may be unable to log into the UNI eLearning Suite of tools (Blackboard Learn, Panopto, Zoom, LinkedIn Learning, etc.)

Adobe Connect Scheduled Maintenance - Sunday September 8, 2019 11 PM to Monday September 9, 2019 1 AM - Completed

Sunday, September 8, 2019 11:00 PM to Monday, September 9, 2019 1:00 AM

On Sunday, September 8, 2019 the Adobe Connect application will be UNAVAILABLE to upgrade the Adobe Connect storage system.

Adobe Connect Scheduled Maintenance - Sunday September 1, 2019 11 PM to Monday September 2, 2019 5 AM - Completed

Sunday, September 1, 2019 11:00 PM to Monday, September 2, 2019 5:00 AM

On Sunday, September 1, 2019 the Adobe Connect application will be intermittently UNAVAILABLE as Adobe Connect will be upgrading to Adobe Connect 10.5.

Panopto Scheduled Maintenance - Saturday August 10, 2019, 8:00 pm to 11:00 pm - Completed

Saturday, August 10, 2019 8:00 PM to 11:00 PM

On Saturday, August 10, 2019 the Panopto application will be UNAVAILABLE as Panopto will be making a number of updates to the Panopto Cloud infrastructure to increase performance and scalability. These updates will require downtime. 

Potential eLearning Sign-On Service Outage 6am-7am 7/17/19 - Completed

Wednesday, July 17, 2019 6:00 AM to 7:00 AM

This is scheduled maintenance to the Shibboleth (IDP) application which could impact the sign-on process for eLearning/Blackboard.  This will occur on Wednesday 07/17/2019 between 6 AM and 7 AM.

Turnitin Scheduled Maintenance July 13, 2019 - Completed

Saturday, July 13, 2019 10:00 AM

On Saturday, July 13, 2019 the Turnitin application will be UNAVAILABLE for scheduled maintenance. This maintenance will require downtime from 10:00 am to 6:00 pm CDT. During this time you will not be able to access Turnitin.

Service Outage affecting eLearning Login - Completed

Wednesday, June 26, 2019 6:00 AM to 6:15 AM

On Wednesday, June 26th, 2019 from 06:00 AM - 06:10 AM CDT, UNI IT will be rebooting the Shibboleth servers to apply important updates. This will result in a 5 - 10 minute window where UNI users may be unable to log into UNI eLearning Suite of Tools (Blackboard Learn, Panopto, etc.).

Blackboard Learn UNAVAILABLE for AWS Maintenance - WAS NOT COMPLETED BY AWS - Completed

Tuesday, June 18, 2019 3:00 AM to 3:30 AM

June 19, 2019 Update from Blackboard Support:
Due to unforeseen circumstances, AWS has cancelled the upgrade to Postgres 9.6.11 for all of their clients at this time. More details will follow when we have more information.

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The Blackboard Learn System will be unavailable for a few minutes on Tuesday, June 18, 2019 between 3-3:30 a.m. CDT for a Postgres database upgrade. This is an automatic upgrade performed by AWS (Amazon Web Services - the cloud computing service that hosts Blackboard Learn SaaS environments) to apply a critical security patch to upgrade the Postgres database from version 9.6.9 to version 9.6.11. It is recommended that end-users do not perform critical work (create content, take tests, submit assignments, grade, etc.) during this maintenance period.

Note: This was originally schedule for Tuesday, June 11, 2019 between 3-3:30 a.m. CDT; however AWS did NOT perform the maintenance and rescheduled it for June 18, 2019.

Panopto Scheduled Maintenance - Completed

Saturday, June 22, 2019 8:00 PM to 11:00 PM

On Saturday, June 22, 2019 the Panopto application will be UNAVAILABLE as the Panopto cloud site will be upgraded to the latest release.. This upgrade will require downtime from 8:00 pm to 11:00 pm CDT. During this time you will not be able to access recordings on the Panopto server and any attempts to upload will result in a "Server unable to connect" message.

Blackboard Learn UNAVAILABLE for System Db Maintenance - 11 p.m. CST Dec 25 - 3 a.m. CST Dec 26, 2018 - Completed

Tuesday, December 25, 2018 11:00 PM to Wednesday, December 26, 2018 3:00 AM

The Blackboard Learn System will be UNAVAILABLE from 11 p.m. CST Tuesday, December 25, 2018 through 3 a.m. CST Wednesday, December 26, 2018 while Blackboard Support performs maintenance and an upgrade of the database.

Turnitin Maintenance January 5, 2019 - Completed

Saturday, January 5, 2019 10:00 AM to 6:00 PM

On Saturday, January 5, 2019 the Turnitin application will be UNAVAILABLE for scheduled maintenance. This maintenance will require downtime from 10:00 am to 6:00 pm CDT. During this time you will not be able to access Turnitin.

Panopto Scheduled Maintenance - Saturday December 15, 2018 from 8 pm to 12 am - Completed

Saturday, December 15, 2018 8:00 PM to Sunday, December 16, 2018 12:00 AM

On Saturday, December 15, 2018 the Panopto application will be UNAVAILABLE for scheduled maintenance to upgrade to the latest version. This upgrade will require downtime from 8:00 pm to 12:00 am CDT. During this time you will not be able to access recordings on your server, and any attempts to upload from clients will result in a "Server unable to connect" message.

CatID/eBiz Login Service Outage affecting eLearning Login - Completed

Saturday, September 29, 2018 6:00 AM to 8:00 AM

On Saturday, September 29th, 2018 from 06:00 AM - 08:00 AM CDT, IT-AIS will be conducting patching efforts to multiple production infrastructure databases and application services, primarily those responsible for CatID services. This will result in a two (2) hour window where UNI users will be unable to log into Blackboard Learn, Panopto, and other systems using CatID credentials.

Lynda.com 500 error - Completed

Monday, September 10, 2018 1:15 PM to 11:00 PM

Some users are currently experiencing a 500 error when trying to access lynda.com videos through https://‌lynda.uni.‌edu/login. We will let you know when this issue is resolved.

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