UNI eLearning Suite

Maintenance Alerts

Blackboard Learn UNAVAILABLE for AWS Maintenance - Rescheduled - Scheduled

Tuesday, June 18, 2019 3:00 AM to 3:30 AM

The Blackboard Learn System will be unavailable for a few minutes on Tuesday, June 18, 2019 between 3-3:30 a.m. CDT for a Postgres database upgrade. This is an automatic upgrade performed by AWS (Amazon Web Services - the cloud computing service that hosts Blackboard Learn SaaS environments) to apply a critical security patch to upgrade the Postgres database from version 9.6.9 to version 9.6.11. It is recommended that end-users do not perform critical work (create content, take tests, submit assignments, grade, etc.) during this maintenance period.

Note: This was originally schedule for Tuesday, June 11, 2019 between 3-3:30 a.m. CDT; however AWS did NOT perform the maintenance and rescheduled it for June 18, 2019.

Panopto Scheduled Maintenance - Scheduled

Saturday, June 22, 2019 8:00 PM to 11:00 PM

On Saturday, June 22, 2019 the Panopto application will be UNAVAILABLE as the Panopto cloud site will be upgraded to the latest release.. This upgrade will require downtime from 8:00 pm to 11:00 pm CDT. During this time you will not be able to access recordings on the Panopto server and any attempts to upload will result in a "Server unable to connect" message.

Blackboard Learn UNAVAILABLE for System Db Maintenance - 11 p.m. CST Dec 25 - 3 a.m. CST Dec 26, 2018 - Completed

Tuesday, December 25, 2018 11:00 PM to Wednesday, December 26, 2018 3:00 AM

The Blackboard Learn System will be UNAVAILABLE from 11 p.m. CST Tuesday, December 25, 2018 through 3 a.m. CST Wednesday, December 26, 2018 while Blackboard Support performs maintenance and an upgrade of the database.

Turnitin Maintenance January 5, 2019 - Completed

Saturday, January 5, 2019 10:00 AM to 6:00 PM

On Saturday, January 5, 2019 the Turnitin application will be UNAVAILABLE for scheduled maintenance. This maintenance will require downtime from 10:00 am to 6:00 pm CDT. During this time you will not be able to access Turnitin.

Panopto Scheduled Maintenance - Saturday December 15, 2018 from 8 pm to 12 am - Completed

Saturday, December 15, 2018 8:00 PM to Sunday, December 16, 2018 12:00 AM

On Saturday, December 15, 2018 the Panopto application will be UNAVAILABLE for scheduled maintenance to upgrade to the latest version. This upgrade will require downtime from 8:00 pm to 12:00 am CDT. During this time you will not be able to access recordings on your server, and any attempts to upload from clients will result in a "Server unable to connect" message.

CatID/eBiz Login Service Outage affecting eLearning Login - Completed

Saturday, September 29, 2018 6:00 AM to 8:00 AM

On Saturday, September 29th, 2018 from 06:00 AM - 08:00 AM CDT, IT-AIS will be conducting patching efforts to multiple production infrastructure databases and application services, primarily those responsible for CatID services. This will result in a two (2) hour window where UNI users will be unable to log into Blackboard Learn, Panopto, and other systems using CatID credentials.

Lynda.com 500 error - Completed

Monday, September 10, 2018 1:15 PM to 11:00 PM

Some users are currently experiencing a 500 error when trying to access lynda.com videos through https://lynda.uni.edu/login. We will let you know when this issue is resolved.

Panopto Scheduled Maintenance - Saturday August 11, 2018 6 pm to 10 pm CDT - Completed

Wednesday, August 8, 2018 2:30 PM

On Saturday, August 11, 2018 the Panopto application will be UNAVAILABLE for scheduled maintenance. This upgrade will require downtime from 6:00 pm to 10:00 pm CDT. During this time you will not be able to access recordings on your server, and any attempts to upload from clients will result in a "Server unable to connect" message.

UNI eLearning System Extended Maintenance for Migration to the Cloud (SaaS) - Completed

Thursday, August 2, 2018 12:00 AM to Saturday, August 4, 2018 11:00 AM

UNI's existing on-campus Blackboard Learn System (eLearning) will be fully migrated to Blackboard Inc.'s cloud based offering known as SaaS (Software as a Service) from August 2-7, 2018. On August 1, 2018 at 11:59 p.m. CDT, UNI's Blackboard Learn System will be turned OFF for migration and will NOT be available to users during this extended maintenance period. For this migration, we will be doing a full migration of data: meaning all the existing content and entire database records will be moved to SaaS. For more information, please visit our Blackboard Learn SaaS webpage.

Panopto Scheduled Maintenance - Saturday July 28, 2018 9 pm to 12 am CDT - Completed

Thursday, July 26, 2018 3:45 PM to 4:45 PM

On Saturday, July 28, 2018 the Panopto application will be UNAVAILABLE for scheduled maintenance. This upgrade will require downtime from 9:00 pm to 12:00 am CDT. During this time you will not be able to access recordings on your server, and any attempts to upload from clients will result in a "Server unable to connect" message.

UNI eLearning System login will be unavailable - Completed

Saturday, March 3, 2018 6:00 AM to 9:00 AM

On Saturday, March 3, 2018 from 6 a.m. to 9 a.m. CST, UNI users will be unable to log into the UNI eLearning (Blackboard Learn) System while maintenance is performed to patch multiple production infrastructure databases and application services that are responsible for CatID services.

Turnitin will be unavailable - Completed

Saturday, March 17, 2018 10:00 AM to 4:00 PM

On Saturday March 17, 2018 from 10 AM to 4 PM CDT, the Turnitin Application in eLearning (Blackboard Learn) will be unavailable to UNI users while maintenance is performed.  This maintenance will include several hardware updates and performance improvements.

UNI eLearning System Maintenance - Completed

Wednesday, March 21, 2018 6:00 AM to 7:00 AM

On Wednesday, March 21, 2018 from 6 a.m. to 7 a.m. CDT, the UNI eLearning System will be UNAVAILABLE to apply security related patches to the application servers. There are no changes to the Blackboard Learn (eLearning) software.

SafeAssign Maintenance - Completed

Monday, April 2, 2018 2:00 AM to 9:00 AM

COMPLETED: At 11:35 a.m. CDT, Blackboard said "The AWS migration is now complete and the SafeAssign service is back to operating normally.".
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UPDATE: At 9:50 a.m. CDT, Blackboard said the 'The scheduled AWS migration for SafeAssign is still ongoing. We expect approximately one additional hour of downtime to complete the migration process."
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On Saturday, April 2, 2018 from approximately 2 a.m. CDT to 9 a.m. CDT, Blackboard will be performing scheduled maintenance on SafeAssign. During this time, the service will be UNAVAILABLE to accept papers and any student submissions made during this period will not receive Originality Reports.

Network Maintenance - Completed

Friday, March 30, 2018 5:30 AM to 6:30 AM

On Friday March 30, 2018 from 5:30 am to 6:30 am, IT will be performing network maintenance.  There will be brief disruptions of service to the data center and the internet. This  may cause interruptions with connectivity to the UNI eLearning System.