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UNI eLearning

UNI eLearning News Archive

Posted on Tuesday, December 12th, 2017

Panopto is upgrading their system to Panopto 5.6 on Thursday, December 21, 2017.  The upgrade will begin at 7:00 pm CST and they expect up to 2 hours of downtime for viewers.  During this upgrade period, you will not be able to access recordings on the UNI Panopto System.  Also any attempts to upload from the Panopto Recorder client will result in a "Server unable to connect" message.  To learn more about the Panopto 5.6 release, please see Release Notes.

Posted on Sunday, December 3rd, 2017

Fall 2017 courses, instructor enrollments, and student enrollments in Blackboard/eLearning courses was inadvertently "disabled" starting at 1:30 p.m. CST. The cause of the issue was discovered within minutes and we started the process to fix the issue at 1:37 p.m. CST. Course and instructor enrollments were fixed within 5 minutes, but student enrollments took until 2:58 p.m. CST to import.

First, we apologize to you for the inconveniences this issue has caused both instructors and students.

Instructors: IF you had a test, assignments, graded discussions, etc. that was due or available during this period, your students may have been impacted. Again, we apologize for the inconveniences, additional emails, and time this issue has caused you. If you have any questions or need assistance in "Ignoring at a test attempt" or allowing another attempt, please complete the 'Contact eLearning Support' at: https://elearning.uni.edu/contact-elearning-support

Students: If you were in the middle of taking at test at 1:30 p.m. CST and lost access, please contact your Instructor. Feel free to reference this announcement. We apologize for the inconveniences this issue has caused you.

Posted on Wednesday, November 29th, 2017

Extended two hours to 12 PM (noon).

On Sunday, December 3, 2017 from 6 a.m. to 10 a.m. CST, the UNI eLearning System will be UNAVAILABLE for an extended period while we install the latest Cumulative Update for our version of the Blackboard Learn 9.1 software. This update only contains software 'bug fixes' and does not add any new tools or features. 

Posted on Monday, November 20th, 2017

On Wednesday, November 22, 2017 from 6:00 a.m. to 7:00 a.m. CST, the UNI eLearning System will be UNAVAILABLE for maintenance to apply database OS and security patches. There are no changes to the UNI eLearning (Blackboard Learn) software.

Posted on Tuesday, November 7th, 2017

On Sunday, November 12, 2017 from 6 a.m. to 10 a.m. CST, the UNI eLearning System will be UNAVAILABLE for an extended period while we install the latest Cumulative Update for our version of the Blackboard Learn 9.1 software. This update only contains software 'bug fixes' and does not add any new tools or features.

Posted on Tuesday, October 31st, 2017

On Wednesday, November 1, 2017 from 6:00 a.m. to 7:00 a.m. CDT, the UNI eLearning System will be UNAVAILABLE for maintenance to update application server software. There are no changes to the UNI eLearning (Blackboard Learn) software.

Posted on Monday, October 9th, 2017

On Wednesday, October 11, 2017 from 6:00 a.m. to 7:00 a.m. CDT, the UNI eLearning System will be UNAVAILABLE for maintenance to apply application server patches and to apply database setting changes that will require a restart of the database. There are no changes to the UNI eLearning (Blackboard Learn) software.

Posted on Monday, October 2nd, 2017

On Wednesday, October 4, 2017 from 6:00 a.m. to 7:00 a.m. CDT, the UNI eLearning System will be UNAVAILABLE for maintenance to install application server patches. These are patches for the servers that the UNI eLearning System runs on. There are no changes to the UNI eLearning (Blackboard Learn) software.

Posted on Thursday, September 28th, 2017

For approximately 12 minutes (~8:58-9:10 a.m. CDT) this morning, Thursday, September 28, 2017, the UNI eLearning (Blackboard Learn) System's database experienced a load spike caused by a bad query from the 'Retention Center' tool that caused the system to be unresponsive. The eLearning Database Admin was able to kill the query until LMS Admins were able to turn off the 'Retention Center' tool in all eLearning courses as a short-term fix. We have filed a ticket with Blackboard Support and will continue to investigate this issue. We apologize for the inconveniences this outage has caused.

Posted on Monday, September 18th, 2017

On Wednesday, September 20, 2017 from 6:00 a.m. to 7:00 a.m. CDT, the UNI eLearning System will be UNAVAILABLE for database OS and software patches. There are no changes to the UNI eLearning (Blackboard Learn) software.

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