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UNI eLearning

(Resolved) "My Blackboard" Updates notification bug

Post Resolution information:

When a user logs into eLearning for the fist time after 7 AM Friday, January 16, 2015, they may see a very large number of pending notifications, this is the result of the eLearning system working through the backlog of notifications for display. These notifications will have an "ago" time based on 7 AM Friday, January 16, 2015. We apologize for the inconveniences, confusion, and frustrations this may cause.

About the resolved bug:

There is a verified and known bug with the "Updates" notifications for My Blackboard. Users are seeing a number in the red badge but when they click through to the "Updates" section, few, if any, course updates are being displayed. Users should visit their eLearning course(s) and review the "What's New" and "To Do" module on the Course Dashboard. Notifications sent via the Mobile App and eMail were unaffected. We apologize for the inconveniences, confusion, and frustrations this software bug is causing. Thank you to those users that reported this issue.

We have received a patch from Blackboard Support and will be installing that the morning of Friday, January 16, 2015. After the patch is installed, past and current notifications should display. No data has been lost. The software is simply not displaying most course notifications in the "Updates" section of My Blackboard.