UNI eLearning News Archive
Posted on Thursday, May 8th, 2014
The UNI eLearning System experienced an unexpected outage around 3:00 p.m. CDT on Thursday, May 8, 2014. The outage was caused by an unusual huge spike in database activity most likely caused by one or more background jobs. The actual outage was brief (3-5 minutes) however users experienced system slowness until approximately 3:20 p.m. We apologize for the inconveniences this outage may have caused you.
Posted on Monday, May 5th, 2014
Summer 2014 UNI eLearning academic courses were populated with students at 7:45 AM CDT this morning, Monday, May 5, 2014. Summer 2014 student enrollment will be imported into the UNI eLearning System daily, so all enrollment changes (adds/drops) will be automatically processed. Any changes entered in the Student Information System (SIS) by 5:00 PM will be processed the following day.
UNI Instructors: UNI eLearning courses are created in an "unavailable" state. This means an Instructor has access to the course, but students do not see the course listed in their My Courses module until the instructor makes the course available. Instructions for making your course "available" to students are published at: http://www.uni.edu/elearning/how-do-i-make-my-bb-learn-9-courses-available-students . No action is required for instructors that choose not to use the UNI eLearning System. Note: Courses contracted through Continuing and Distance Education (CDE) will be made available by CDE staff by 8:00 AM CDT the day the class begins.
UNI Students: You will not see a course listed in your My Courses module unless the Instructor has made the eLearning course available.
Posted on Wednesday, April 30th, 2014
RESOLVED: This UNI eLearning (Blackboard Learn) outage was caused by network problems at Amazon Web Services (AWS), one of the cloud service providers utilized by Blackboard Learn. Blackboard Inc. will be releasing patches in the near future that should prevent this problem from occurring again.
The UNI eLearning System experienced an unexpected outage around 11:10 a.m. CDT. We are still investigating, but believe the outage lasted about 10 minutes. We will update when more information is available. We apologize for the inconveniences this outage may have caused you.
Posted on Wednesday, April 30th, 2014
RESOLVED: The UNI eLearning (Blackboard Learn) performance issues were caused by network problems at Amazon Web Services (AWS), one of the cloud service providers utilized by Blackboard Learn. Blackboard Inc. will be releasing patches in the near future that should prevent this problem from occurring again.
The UNI eLearning System experienced occasional, brief (5-10 minutes) performance issues from 5:30 p.m. to 8:00 p.m. CDT on Wednesday, April 30, 2014. When a performance issue occurred, it appears to have only affected one eLearning server at a time thus affecting only half of the eLearning users. We continue to actively investigate and have an active support ticket opened with Blackboard Support. We apologize for the inconveniences these issues may have caused you.
Posted on Monday, April 28th, 2014
RESOLVED: There is no longer a delay in generating new reports for Turnitin.com as of approximately 5 a.m. CDT Wednesday, April 30, 2014. Turnitin submissions and report generation are back to normal operation.
UPDATE: Paper submissions returned to normal around 8 p.m. CDT on Monday, April 28, 2014, but Turnitin is still working to resolve delays in Report generation.
Turnitin is reporting delays with submissions and report generation. It appears that Turnitin started experiencing issues around 3 a.m. CDT this morning, Monday, April 28, 2014. For more information and updates, please visit:
Posted on Monday, April 21st, 2014
On Wednesday, April 23, 2014 from 6 a.m. to 7 a.m. CDT, the UNI eLearning System will be UNAVAILABLE so that we can install application patches to resolve minor web browser compatibility issues when using Internet Explorer and Google Chrome for test creation.
Posted on Tuesday, April 8th, 2014
On Wednesday, April 9, 2014 from 5:30 a.m. to 7:00 a.m. CDT, the UNI eLearning System will be unavailable to install application server patches.
Posted on Monday, April 7th, 2014
Crocodoc web service, the technology that is used for UNI eLearning (Blackboard Learn) assignment previews and the inline grading markup tool, experienced an outage on Monday, March 7, 2014 from approximately 12:15 p.m. to 2:30 p.m. CDT. The outage had the following impact to users:
Students: During the outage period, students were unable to see a preview of previously submitted or newly submitted assignments. The issue did NOT affect the ability of students to submit an assignment; only the ability to preview the newly uploaded assignment or view a previously marked up assignment.
Instructors: During the outage period, instructors were unable to markup an assignment (inline grading) and unable to view a previously marked up assignment.
Posted on Friday, March 14th, 2014
Blackboard Inc. representatives will be on campus Wednesday, April 2, 2014 to listen to feedback, comments, and suggestions from UNI faculty, staff, and students.
Instructors: The Faculty/Staff Feedback sessions will take place at 9 a.m. and 2 p.m. CDT in the State College room in Maucker Union. Please join us to discuss what you think works and what you think can be improved.
Students and Instructors: All students, faculty, and staff are encouraged to stop by the Hemisphere Lounge South Bay in Maucker Union from 11 a.m. to 1 p.m. CDT to provide feedback, comments, and suggestions to Blackboard representatives and/or UNI eLearning team members.
Posted on Tuesday, March 11th, 2014
On Wednesday, March 12, 2014 from 5:30 a.m. to 6:30 a.m. CDT, the UNI eLearning System will be UNAVAILABLE while firewalls in the UNI data center are undergoing maintenance.