General FAQ's Student FAQ's Faculty FAQ's

General FAQs       What is new in CE 8?   What is new in CE6?   What is myUNIverseCT?   What is Blackboard and WebCT?(company information)   Who are the LMS Admins?   How do I obtain a myUNIverseCT Username?   What is the My Files quota?   Why are there so many patches to this system?   What version of Blackboard Learning System Campus Edition Enterprise does UNI use?   What web browsers are supported?   Prepare Your Web Browser Settings   How do I setup Java for use with Blackboard/WebCT?   How do I remove my old version(s) of Java and install a supported version?   How come Chat and/or Whiteboard will not work from my school?   File Download Settings for Windows XP SP2   What tools are available?   How do I add a website as a "Trusted Site" to Internet Explorer?   What User Roles are offered in Blackboard/WebCT?   How do I submit a suggestion or product enhancement the vendor?

Student FAQs

Username and Password   What is my username   I do not remember my password?   How can I change my password?   Course Maintenance   My course is not listed the My Courses listing. How do I add myself to it?   How do I remove an old course from My Courses listing?   How do I forward internal email to an external email account?   How long do I have access to my online courses?   Are there workshops available for students?

Faculty FAQs

Passwords   My student has forgotten his/her password. How can I help them?   I can't remember my faculty password   How do I change my password?   Course Maintenance   Should I backup my course?   What is the process for instructor/designer section backups?   How do I manage students with an offline Grade book?   When I try to export my gradebook to an Excel spreadsheet, I get the heading for the student Userid but I do not get the data   When should I request my course rosters? and How does my course get populated with students?   How do I foward my myUNIverseCT email to an external email account?   How are drops and adds handled?   Can I "reuse" an existing course?   How do I have a course restored?   How do I archive courses or remove course from My Courses listing?   How do I add a Teaching Assistant to my Blackboard/WebCT course?   How do I add faculty as students to my Blackboard/WebCT course?   How do Designers obtain one-on-one help?   What should I do with my online course at the end of a semester?   How do I import a Powerpoint Presentation to my course?   How do I create a link directly to my online course?   How do I allow my students to access their grades?   My students are having trouble submitting assignments, how can I help them?   How do I add a Turnitin Powerlink to my course?   How do I Export/Import Quizzes into my course?